System and Method for Assigning Employees to Cash Registers

ABSTRACT

A method and system for automatically assigning employees to work plurality of cash registers when the employees report for work is described. The system and method automatically compares the employee&#39;s qualifications to the current operational status of a plurality of cash registers and any parameters that may govern the operation of the cash registers such as age requirements for the sale of alcohol. The system automatically assigns an employee to a cash register and transmits real time operational status of those cash registers to a supervisor via a wireless device.

CROSS-REFERENCE TO RELATED PATENT APPLICATION

This application is a divisional application of U.S. patent applicationSer. No. 13/748,991 which was filed Jan. 24, 2013, the content of whichis hereby incorporated by reference in its entirety.

BACKGROUND OF THE INVENTION

The present invention relates generally to the automated assignment oftasks to employees in a retail store. More specifically, the inventionrelates to automatically assigning employees to work at a plurality ofcash registers.

In the retail arena and especially in large retail environments,assigning properly trained employees to run cash registers can be a timeconsuming and inefficient task. For example, a typical “big box”retailer may have a large number of cash registers (e.g., 10-30) locatedat the front of a store. A typical department store may have a similarnumber of registers scattered over multiple stories in a mall.

Retailers know that at any given time the operation of some of thoseregisters is a higher priority than others. For example, in “big box”stores customer traffic usually leads to operating those registers on an“outside-in” basis. In other words, the registers at either end of theline of registers are maintained in operation and other registers areadded as needed moving from the periphery towards the middle. Inmulti-level stores some retail areas (women's makeup) may require morecashiers than another area (men's shoes) at any given time. Similarly,department stores may prioritize operation of registers in the interiorof the store to encourage customers to walk past additional merchandiseon their way to check out.

The supervisors who have responsibility for maintaining optimaloperation of the cash registers have a difficult task. They must monitorwhich employees are at work at any given time; know which employees aretrained to operate particular registers (e.g., a single register vs. abank of self-checkout registers); know which employees are suitable fora particular register (e.g., age limits for alcohol registers); knowwhich registers are mechanically operational; know when employees starttheir shift and are due breaks; and work around daily scheduling upsetssuch as late employees, broken equipment or a random large influx ofcustomers.

Currently, some retailers utilize large handwritten or computerizedspreadsheets to assign employees to various cash registers or othertasks. A typical scenario, which can be repeated multiple times duringthe day, would be for a supervisor to receive a “master schedule”showing which employees are scheduled to work various shifts that day.This master schedule may or may not contain employee specific data suchas which ones are qualified to operate a cash register. An employee then“clocks-in” to work and approaches an assignment supervisor who overseesthe spreadsheet. The assignment supervisor determines if the employee isqualified to operate a cash register, looks at the spreadsheet of cashregisters, then assigns the employee to a register and makes note ofbreak times, which employees are ending shifts, which registers need tocome out of service for reconciliation, etc.

Manually assigning employees to cash registers is time consuming andrequires the attention of at least one employee under normalcircumstances. However, numerous events can occur during the day thatcan significantly complicate matters. For example, if an employeeclocks-in late then scheduled break times, end-of-shift times, andregister assignments may need to be altered. If a cash registerqualified employee calls in sick then another employee must be locatedto take that employee's place. It is not uncommon for cash registerassignment duty to take up a large portion of one employee's time on anygiven day.

Accordingly, there is a need for an automated method for assigningemployees to work a plurality of cash registers in a retail store.Preferably, the method would be computer based and would automaticallycommunicate a cash register assignment to an employee when the employeeclocks-in at the beginning of the shift. There is also a need for acomputer system that is suitable for conducting such a method.

SUMMARY OF THE INVENTION

In one aspect, the invention includes a method for automaticallyassigning employees to a plurality of cash registers based upon currentavailability of employees in a retail store. The method comprisesseveral steps including the steps of providing one or more databases.One such database is a cash register database stored on a computerreadable medium wherein the data stored in the cash register databasecomprises parameters that control the assignment of employees to aplurality of cash registers. Another database is an employee databasecomprising employee profile data.

The method monitors the operational status of a plurality of cashregisters and assigns employees to work the registers via the executionof software encoded on a machine readable storage medium. The executionof software is initiated by an employee and conducted by a computerprocessing unit that is in communication with the cash register databaseand the employee database. The software compares the employee's profiledata with the current operational status of the plurality of cashregisters and automatically assigns the employee to a cash registerbased upon the employee's profile data and the current operationalstatus of the plurality of cash registers.

Another aspect of the invention is a method for a retail company toautomatically assign an employee of the retail company to the task ofoperating a cash register. The method comprises the step of monitoringthe current operational status of a plurality of cash registers andstoring data defining the current operational status of the plurality ofcash registers in a cash register database in a machine readable form.

The method includes an exchange and comparison of data between a cashregister database and an employee database over a data network, whereinthe cash register database stores machine readable data comprisingparameters that control the assignment of employees to a plurality ofcash registers, and wherein the employee database stores machinereadable data comprising employee profile data. The exchange andcomparison of data is initiated by an employee at the beginning of awork shift and is conducted by a computer processing unit utilizingsoftware encoded on a machine readable storage medium.

The software compares the current operational status of the plurality ofcash registers with the parameters that control the assignment ofemployees to a plurality of cash registers and the profile of employeescurrently working in the store. The software then assigns the employeethat initiated the exchange and comparison of data to a cash registerbased upon the current operational status of the plurality of cashregisters.

The invention also encompasses a system for automatically assigningemployees to a plurality of cash registers based upon currentavailability of employees in a retail store. The system comprises atleast one database, and preferably a plurality of databases. Suchdatabases could include a cash register database stored on a computerreadable medium wherein the data stored in the database comprisesparameters that control the assignment of employees to a plurality ofcash registers.

Another possible database utilized in the system is an employee databasecomprising employee profile data stored on a computer readable medium.

The system includes a portal that provides employees access to thesystem and a computer processing unit (CPU) that is in electroniccommunication with the cash register database, the employee database,the portal, and other databases or elements that are part of the system.

Software is encoded on a machine readable storage medium and executed bythe CPU. The execution of the software is initiated by an employeelogging into the portal. After initiation, the software compares theemployee's profile data with the current operational status of theplurality of cash registers, and automatically assigns the employee to acash register based upon the employee's qualifications and the currentoperational status of the plurality of cash registers.

BRIEF DESCRIPTION OF THE DRAWINGS

These and other more detailed and specific features of the presentinvention are more fully disclosed in the following specification,reference being had to the accompanying drawings, in which:

FIG. 1 is an exemplary block diagram of one possible embodiment of thecomputerized system.

FIG. 2 is an exemplary flow diagram illustrating one possible embodimentof software that can be utilized in the practice of the invention.

FIG. 3 is a screenshot of one possible graphical user interface for awireless handheld computer used in the practice of the invention.

DETAILED DESCRIPTION OF THE INVENTION

In the following description, for purposes of explanation, numerousdetails are set forth to provide an understanding of one or moreembodiments of the present invention. Furthermore, the followingdetailed description is of the best presently contemplated mode ofcarrying out the invention. The description is not intended in alimiting sense, and is made solely for the purpose of illustrating thegeneral principles of the invention. The various features and advantagesof the present invention may be more readily understood with referenceto the following detailed description taken in conjunction with theaccompanying drawings.

While the invention is described with respect to various embodimentsthereof, it will be understood by those skilled in the art that variouschanges in detail may be made therein without departing from the spirit,scope, and teaching of the invention. Accordingly, the invention hereindisclosed is limited only as specified in the claims.

In one aspect, the invention is a method for automatically assigningemployees to a plurality of cash registers based upon currentavailability of employees in a retail store. In one broad aspect themethod comprises the steps of (1) providing a cash register databasecontaining data related to available cash register tasks and parametersthat control the assignment of employees to those tasks; (2) monitoringthe operational status of cash registers; (3) providing an employeedatabase comprising individual employee profile data (e.g.,qualifications and training levels); and (4) executing software encodedon a machine readable storage medium to compare the employee's profiledata with the current operational status and staffing needs for the cashregisters, and automatically assigning the employee to a cash registerbased upon the employee's profile data and the current operationalstatus of the cash registers.

The following paragraphs will discuss each of these steps in more detailin the context of assigning employees to cash registers. However, itshould be understood that the concepts disclosed herein are not limitedto the assignment of cash registers and can be applied to the assignmentof any number of other tasks.

FIG. 1 is a block diagram of an exemplary embodiment of a system forautomatically assigning employees to a plurality of cash registers basedupon the current availability of employees in a retail store. The system10 and method comprises and utilizes a plurality of databases, employeeaccess portals, software, and servers to assign an employee to a cashregister when that employee initiates the system and method. The detailsof these elements and how they function together are discussed below ina typical workday scenario. This manner of describing the invention isfor narrative convenience and should not be interpreted as limiting thescope of the invention.

FIG. 1 shows a bank of databases 12 containing various types of data.This bank of databases could be one single large database or it could bea plurality of separate databases containing database-specific data. Forclarity this detailed description describes the invention as if thesystem and method utilizes multiple databases containingdatabase-specific data. For example, this discussion references a cashregister database 14 that contains data related to a plurality of cashregisters and an employee database 16 that contains employee specificdata. This narrative convenience and should not be interpreted aslimiting the scope of the invention.

The system 10 utilizes a cash register database 14 stored on a computerreadable medium wherein the data accessed by the database comprisesparameters that control the assignment of employees to a plurality ofcash registers, in conjunction with data located on other databases.These parameters that control the assignment of employees to cashregisters can vary from store to store. Generally speaking, suchparameters include task-centric parameters, strategy-centric parameters,employee-centric parameters and combinations of these.

An exemplary parameter that is both a task-centric and employee-centricparameter is the sale of alcohol. Only employees over a certain age canoperate cash registers that sell alcohol The same age restrictions applyto cash registers in sections of stores that sell tobacco.

Specialized training is an example of a task-centric parameter. Forexample, overseeing a bank of self-checkout registers is often aspecialized task that requires specialized training. Anothertask-centric parameter may be the operation of one specific type of cashregister. Another task-centric parameter could be the mechanical statusof a register. A non-functioning register is an operational parameterthat directly governs which employees are assigned to which register inthe plurality of registers.

An example of a strategy-centric parameter is the prioritization of theoperation of a plurality of cash registers. One merchant may placehigher priority on opening registers on an “outside-in” basis tofacilitate movement of customers toward peripherally placed doors.Similarly, other merchants may place a higher priority on certainregisters during certain periods to increase customer traffic aroundspecific displays or aisle end-caps.

In summary, there are numerous parameters that in some way control anddefine a cash register's operational status (e.g., is it operating, whois operating it, etc.). These parameters are stored in system databasessuch that they can be accessed by a server and CPU and utilized in theprocess of assigning employees to cash registers. Providing suchaccessibility can include storing the parameters in a machine readableformat in the cash register database 14 or storing the parameters in aseparate database that communicates with the cash register database 14over a data network.

The cash register database 14 is in electronic communication with andreceives operational status data from the plurality of cash registers 20periodically during the day, usually on a continual real-time basis.Such operational status data includes whether or not the cash registeris online or functional, the identity of the employee 22 that iscurrently logged in to operate the register, and the time that theemployee 22 logged in to or out of the register, among other data. Thisdata, which defines the current operational status of the plurality ofcash registers, is stored in the cash register database 14.

The system 10 further comprises an employee database 16. The employeedatabase 16 comprises employee profile data stored on a computerreadable medium. The employee profile data stored on the database 16includes employee specific data such as whether or not the employee istrained or qualified or available to do a particular task. Such profiledata could include the employee's age, training history, overtimestatus, or any particular constraints on the employee's work assignments(e.g., inability to lift more than 30 pounds). Generally speaking, theprofile data indicates whether the employee is qualified to perform thevarious tasks stored in the cash register database 14.

In FIG. 1, the horizontal dotted line represents a separation betweenthe local or store-specific elements of the system 10 and a centralizedcomputer system 30 such as the master servers and databases at amerchant's home office. The system 10 is designed to allow interactionand an exchange of data between a local store and a home or regionaloffice where some centralized activities (e.g., payroll) might takeplace. The optional inclusion and function of a scheduling database 28in the system 10 illustrates such a local/distant exchange of data thatcan bring additional efficiencies to the system.

In some multi-location retail operations certain tasks are performed ata centralized location such as a home office. Accounting, humanresources, general work schedules, vacation scheduling, etc., might allbe centralized into one or more servers or databases at the home office.In this example, the home office databases 30 send data to the localdatabases 12 and receive data from those databases and the overallsystem.

An example of data transfer from a remote home office database or serverto a local store might be the transfer of a master schedule thatcontains a list of employees that are scheduled to work on particulardays during a particular week. Such a schedule might provide basicinformation regarding which employees are scheduled for a specific shiftin a specific department. For example, a master schedule may have JohnDoe arriving for the 10-6 shift and assigned to be a cashier.

However, a master schedule is only a proposed plan and local events cancompletely change a work schedule. An employee may call in sick orarrive late for a shift. The system 10 is designed to respond to suchvariables and automatically adjust schedules and assignments andtransmit those changes to a distant server or database (i.e., a homeoffice database) if necessary. Accordingly, the system provides for theelectronic communication between the distant databases (i.e., homeoffice database 30) and the local databases 12. This aspect of theinvention is discussed in more detail in section describing the methodaccording to the invention.

The system 10 includes a portal 24 that provides employees 22 access tothe system. In FIG. 1 the portal 24 is shown as a standard keyboardcontrolled computer. Such computers typically present employees with agraphical user interface (GUI) that provides the ability to “clock in”for a shift upon entering a user name and password. Such GUIs are knownin the art and several are available as off-the-shelf commercial timetracking software packages.

Although the portal 24 is represented as a typical keyboard controlledcomputer in FIG. 1, other types of portals may be utilized in thepractice of the invention. In one preferred embodiment, the system ofthe invention utilizes existing price-check barcode scanners that aretypically found throughout “big box” retail stores. Such scannerstypically have a barcode or RFID reader and a screen. When a shopperscans a product the scanner provides information about the product tothe shopper. These types of scanners can also be used as time clocks foremployees.

In this embodiment of the system, an employee 22 arrives at work,approaches a scanner, and scans an identification badge or similarobject that has a readable and unique identifier (e.g., a barcode) thatis assigned to that employee. The scanner registers the employee asarriving to begin a work shift, transmits that data for storage in theappropriate database (e.g., the employee database 16) and initiates thecash register assignment system. The system then assigns the employee toa cash register based on the current operational status of the cashregisters and communicates that assignment via a message that appears onthe scanner's screen.

The system according to the invention can be configured to utilize othertypes of portals 24 such as smartphones, tablet computers, or atelephone based interactive voice system.

The system 10 includes a server 26. The server 26 is a computingplatform that includes a processing entity such as a CPU 27 thatexecutes software and provides the core system functionality ofassigning tasks to employees, and enabling the employees and managers toaccess and interact with information for facilitating tasks associatedwith the management of employee resources. The server 26 and its CPU 27are in electronic communication with all of the previously describeddatabases (e.g., the cash register database, the employee database) andthe portal 24 via a data network. The CPU 26 also communicates with alocal data server 32 and a service layer 34, both of which are discussedin more detail below.

The software utilized by the system is encoded on a machine readablestorage medium in the server 26. The software is executed by the CPU 27.The execution of the software is initiated by an employee 22 logginginto a portal 24 as discussed previously. FIG. 2 provides an exemplaryflow diagram of software that can be utilized in the practice of theinvention. The execution of the software is discussed in more detail inthe section describing the method according to the invention.

One of the benefits of the system 10 is that it provides localsupervisors 36 with current, “real-time” information regarding theoperational status of the plurality of registers 20 and the availabilityand status of cash register qualified employees. This benefit isaccomplished through a wireless data server network 32 that iselectronically connected to the server/CPU (26,27) and to a plurality ofhandheld wireless devices 38 carried by the supervisors.

In large retail environments supervisors must be on the retail floormoving from place to place to accomplish various tasks. Many retailersissue handheld, wireless computers to their supervisors to aid them intheir tasks. Such wireless computers are widely used in the art.Commercially available wireless computers such as the Motorola MC-series(MC55, MC65) are exemplary of the types of wireless, mobile computersthat can be used in the practice of the invention.

As shown in FIG. 1, the handheld wireless devices 38 are connected tothe bank of databases 12 via the server/CPU and a wireless communicationsystem comprising the wireless data server network 32. Through thesewireless devices supervisors have direct access to the data contained inthe database bank 12 and the current, real time operational status ofthe plurality of cash registers that they supervise. FIG. 3 is anexemplary GUI illustrating the types of data that are available to asupervisor via the handheld device. The GUI shown in FIG. 3 provides asupervisor with a list of cash register qualified employees and theircurrent operational status (e.g., are they clocked in, which registerhave they logged onto, etc.).

An optional but preferred element of the system according to theinvention is a service layer 34 shown in FIG. 1. The term service layer,as used herein, represents a secure but user friendly interface thatallows data viewing by extra-system data networks 40 that might need toview data in the system. The connection of such extra-system datanetworks 40 is illustrated by a dotted line in FIG. 1.

For example, a retailer's human health department may need data relatedto repetitive motion injuries sustained by cashiers. Third party vendors(e.g., human resource consultants) might need data related to shiftchanges. The service layer 34 allows these disparate users to view datacollected by the system 10.

Turning now to the method according to the invention, in simple termsthe method utilizes the components of the previously described system inthe manner in which they are intended. For example, the inventionincludes a method for automatically assigning employees to a pluralityof cash registers based upon current availability of employees in aretail store.

The method comprises the step of providing a cash register database 14.The data in the database is stored on a computer readable medium andcomprises parameters (such as those discussed previously) that controlthe assignment of employees to a plurality of cash registers.

The method also monitors the current, “real time” operational status ofa plurality of cash registers 20 and stores data defining that status ina database in a machine readable form that is accessible by othercomponents of the system 10. In the exemplary system 10 such data isstored in the cash register database 14.

The method continues by providing an employee database 16 comprisingemployee profile data such as the profile data discussed previously.

Software accesses the previously mentioned databases to gather andexchange data between and among the various components of the system viathe previously described data network. The software compares theemployee's profile data with the current operational status of theplurality of cash registers and the parameters that control theassignment of employees to the plurality of cash registers thenautomatically assigns the employee to a cash register based upon theemployee's qualifications and the current operational status of theplurality of cash register.

FIG. 2 is an exemplary flow diagram illustrating sample logic employedby software suitable for practicing the invention. The flow diagrambegins with Step 100 in which the employee 22 clocks in at work at aportal 24 as described previously. For purposes of this discussion it isassumed the employee clocks in at work by swiping an ID badge at ascanner that has a computer screen attached to it for displayinginformation to the employee.

The first decision, Step 200, taken by the software is to determinewhether or not the employee's primary job code identifies the employeeas being a cashier. The data necessary for making this determination canbe encoded as part of the employee's ID badge or the data can be pulledfrom the employee database 16. If the employee is not coded as being acashier the portal 24 provides other information to the employee, Step300.

If the employee 22 is identified as a being a cashier, the softwarebegins the process of assigning the employee to a cash register. Step400 represents the assembly of employee profile data that is containedin the employee database 16. For example, is the employee a minor forpurposes of selling alcohol or tobacco? Is the employee qualified tooperate a bank of self-checkout registers. This data is collected tocreate an employee profile, Step 500.

The employee profile is matched against a list of available registersand any specific parameters that control the operation of thoseregisters. The list of available registers is compiled in a series ofdata gathering steps collectively identified as Step 600 in FIG. 2.

The data necessary to compile the list of available registers can bepulled from any of the previously discussed databases. For example, eachof the individual cash registers generates data regarding its current,real time operational status (e.g., who is operating the register, isthe register functioning). In FIG. 1 that data is stored in the cashregister database 14. Other register specific data can be stored in thecash register database 14 as well. Such data could include whether ornot an available register is age limited (e.g., does it sell alcohol ortobacco). These parameters are compared to the employee profile with theresult being that the software may remove some registers from the listof available registers. For example, if the employee is 18 any registershandling the purchase of alcohol are removed from the list.

The scheduling and employee databases (28, 16) are also utilized incompiling a list of available registers in Step 600. For example, thesoftware may check the scheduling database to identify if there areregisters with employees that are due to go to lunch or to break or toclock out within 15 minutes. In addition, the software may check thescheduling and employee databases (28, 16) to identify those registersthat are operated by employees that are more than 30 minutes fromleaving a shift or taking a break. The assimilation of data in Step 600culminates in the creation of a list of available registers in Step 700.

The software then compares the list of available registers with aprioritized ranking of cash registers to develop a prioritized list ofavailable registers in Step 800. The prioritization process compares thedata gathered in creating the employee profile (Step 500) with the datagathered in creating the list of available registers (Step 700). Thisdata is also compared with a prioritized ranking that may be global orlocal in scope. For example, the merchant may have a company-wide policyto give highest operational priority to cash registers at either end ofa bank of registers. This company wide prioritization parameter is thencompared to local prioritization parameters represented by Step 900. Forexample, a local store may place a high priority on a register near aparticular display to drive customer traffic to the display.

The data and other operational parameters are then combined to create aprioritized list of the plurality of cash registers. The employee isthen assigned to the top prioritized cash register that the employee isqualified to operate, Step 1000. The assignment is presented to theemployee via a graphical user interface at the portal 24, Step. 1010.The employee then proceeds to the assigned cash register to report forduty.

When the employee logs into the assigned cash register that event iscaptured and stored by the cash register database 14 which then usesthat data to update the current, real-time operational status of theplurality of cash registers 20. This event may also be stored in otherdatabases such as the employee database 16 and the scheduling database28 to capture data needed for compensation and future schedulingpurposes.

The data captured and stored by the system, particularly the currentoperational status of the plurality of registers and the current statusof employees, is electronically transmitted to supervisors via awireless data link which is in communication with a portable electroniccomputer carried by the supervisor.

The supervisors can then access the data created and captured by thesystem to make any needed changes to employee cash register assignmentsbased upon the current operational status of the plurality of registers.For example, if an employee working a highly prioritized register needsto leave before the end his/her shift the supervisor only need look atthe GUI on the portable electronic computer to determine who else is inthe store that is qualified to operate the register rather thanreturning to a specific location and manually look at a list ofavailable cashiers.

In the drawings and specification, there have been disclosed typicalembodiments on the invention and, although specific terms have beenemployed, they have been used in a generic and descriptive sense onlyand not for purposes of limitation, the scope of the invention being setforth in the following claims.

We claim:
 1. A system for to automatically assign an employee to a taskof operating a cash register, the system comprising: a plurality of cashregisters disposed at a facility; a plurality of databases; a centralcomputing system; a plurality of handheld devices; a barcode scanner,configured to acquire employee identification information from anidentification badge of a first employee of one or more employeesassociated with the facility; a server associated with the facility,including a processor, a service layer and a data server, incommunication with the plurality of databases, the plurality of cashregisters, the central computing system, the plurality of handhelddevices, and the barcode scanner, the server configured to: receive fromthe plurality of cash registers a current real-time operational statusof the plurality of cash registers, wherein the operational statusincludes data associated with the functionality of the plurality of cashregisters; build a list of available cash registers of the plurality ofcash registers in response to receiving the current real-timeoperational status of the plurality of cash registers; remove a subsetof cash registers from the list of available cash registers in responseto determining the cash registers in the subset of cash registers arepowered off based on the received data associated with the functionalityof the plurality of cash registers; receive from the central computingsystem, a master schedule associated with the one or more employees;store data defining the current operational status of the plurality ofcash registers in a first database of the plurality of databases, in amachine readable form; receive the employee identification informationfrom the barcode scanner; in response to receiving the employeeidentification information from the barcode scanner, retrieve the datadefining the current operational status of the plurality of cashregisters and machine readable data comprising parameters that controlassignment of employees to the plurality of cash registers from thefirst database; in response to receiving the employee identificationinformation from the barcode scanner, retrieve machine readable employeedata comprising employee profile data from the second database of theplurality of databases, wherein the second database stores machinereadable data comprising employee profile data; compare the currentoperational status of the plurality of cash registers with theparameters that control assignment of employees to a plurality of cashregisters and the employee profile data of employees currently workingin the store of the retail company; assign the first employee identifiedby the employee identification information acquired from theidentification badge to one of the plurality of cash registers locatedin the facility based upon the current operational status of theplurality of cash registers, and the master schedule; receive an eventassociated with the first employee; dynamically adjust the masterschedule in response to receiving the event associated with the firstemployee; change the assignment of the first employee to one of theplurality of cash registers located in the store to a second employeefrom the one or more employees in response to adjusting the masterschedule; transmit the master schedule and change in assignment tocentral computing system for storing in a second database;electronically provide the current operational status of the pluralityof cash registers to a first handheld device of the plurality ofhandheld devices associated with a supervisor of the first employee andthe second employee; electronically provide a current operational statusof each of the one or more employees that are currently working in thestore to the first handheld device associated with supervisor of thefirst and second employee; electronically collect, via the servicelayer, a quantity of data based on assigning the different employee tothe one of the plurality of cash registers located in the store; andelectronically provide, via the service layer, access to the quantity ofdata by at least one third party system.
 2. The system of claim 1,wherein the one of the plurality of cash registers assigned to thesecond employee is associated with a lower priority in the prioritizedranking of cash registers than a highest priority one of the pluralityof cash registers located in the store.
 3. The system of claim 3,wherein the first employee is assigned to the lower priority cashregister in response to a determination that the first employee does notsatisfy at least one of the parameters that control assignment ofemployees to the plurality of cash registers associated with the highestpriority one of the plurality of cash registers.
 4. The system claim 1,wherein said employee profile data comprises employee age and employeetraining level.
 5. The system claim 1, wherein the server, via theservice layer, is configured to, the quantity of data to an extra-systemdata network.
 6. The system of claim 1, wherein the server is configuredto provide real-time information associated with the operational statusof the plurality of cash registers and the one or more employeesassociated with the facility, to the first handheld device associatedwith the supervisor.
 7. The system of claim 1, wherein the firsthandheld device associated with the supervisor renders a graphical userinterface (GUI).
 8. The system of claim 6, wherein the GUI presents alist of the one or more employees qualified to operate the cashregisters from the list of available cash registers.
 9. A system forautomatically assigning employees to a plurality of cash registers basedupon current availability of employees in a retail store, the systemcomprising: a cash register database stored on a computer readablemedium wherein the data stored in said database comprises parametersthat control the assignment of employees to a plurality of cashregisters; an employee database comprising employee profile data storedon a computer readable medium; a portal for employee access to thesystem; a computer processing unit (CPU) that is in electroniccommunication with the cash register database, the employee database,and the portal; software encoded on a machine readable storage mediumand executed by said CPU, wherein execution of said software isinitiated by an employee logging into said portal and wherein saidsoftware compares the employee's profile data with the currentoperational status of the plurality of cash registers, and automaticallyassigns the employee to a cash register based upon the employee'squalifications and the current operational status of the plurality ofcash registers.
 10. The system of claim 9, wherein said cash registerdatabase is in electronic communication with said plurality of cashregisters and stores data defining the current operational status of theplurality of cash registers.
 11. The system of claim 9, wherein saidparameters that control the assignment of employees to cash registerscomprise a prioritized ranking of the cash registers.
 12. The system ofclaim 9, wherein said employee profile data comprises employee age andemployee training level.
 13. The system of claim 10, further comprisinga wireless communication system which provides a supervisor the currentoperational status of the plurality of cash registers.
 14. The system ofclaim 13, wherein said wireless communication system provides asupervisor the current operational status of each employee that isworking in the store.
 15. The system of claim 14, wherein wirelesscommunication system renders a graphical user interface (GUI).
 17. Thesystem of claim 15, wherein the GUI presents a list of each employeesqualified to operate each of the plurality of cash registers.